Privacy & Cookies

What this notice covers

The data controller is fiin (referred to in this notice as “we”, “us” or “our”) for the purposes of applicable European data protection legislation (GDPR 2017/679).

We are committed to doing the right thing when it comes to how we collect, use and protect your data. That’s why we’ve developed this privacy notice, which:

  • Sets out the types of data that we collect and how long we retain it
  • Explains how and why we collect and use your data
  • Explains when and why we will share data
  • Explains our usage of cookies
  • Explains the rights and choices you have when it comes to your data

By accepting this privacy notice you understand and accept the use of your Personal Data as set out in this privacy notice. If you do not agree with the terms of this privacy notice please do not use this website or provide your Personal Data to us.

How long we keep your data

We will keep your data the minimum length of time required to comply with the purposes set out in this policy (as per How and Why We use data noted below) and relevant legal obligations.

Your Personal Data may be kept for longer if we cannot delete it for technical reasons.

Data we collect

Here we tell you what Personal Data we may collect from you when you use our website.

When you use the contact us form on our website we may collect:

  • Your name, email, company and any additional data which you optionally include
  • Data you provide about yourself any time you correspond with us

When you browse our websites we may collect:

  • Information about the device you are accessing our website from. To find out more about how we use cookies please see our cookie policy below.

How and why we use data

  • To make our online services available to you

    • We process your data so that we can provide efficient online services to you

  • To contact and interact with you

    • We will also contact you if you have completed the contact us form or submitted a membership application

Sharing data with service providers

We work with carefully selected Service Providers that carry out certain functions on our behalf. These include companies that help us with technology services, storing and combining data. We only share Personal Data that enables our Service Providers to provide their services.

Sharing data with other organisations

This section explains how and why we share Personal Data with other organisations. We may share Personal Data with other organisations in the following circumstances:

  • If the law or a public authority says we must share the data
  • If we need to share Personal Data in order to establish, exercise or defend our legal rights (this includes providing data to others for the purposes of preventing fraud)
  • To an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you to. If the transfer or sale goes ahead, the organisation receiving your Personal Data can use your Personal Data in the same way as us or to any other successors in title to our business
  • Third parties you ask us or permit us to share your data with
  • Organisations which introduce us to you
  • Organisations which manage our PR and marketing
  • For administrative purposes Campden BRI jointly control your data, see for more information

How we protect your data

We know how important it is to protect and manage your Personal Data. This section sets out some of the measures we have in place.

We use computer safeguards such as firewalls and data encryption, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

  • We protect the security of your information using HTTPS while it is being transmitted by encrypting the data.
  • We enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of data. We may occasionally ask for proof of identity before we share your data with you.
  • However, whilst we take appropriate technical and organisational measures to safeguard your data, please note that we cannot guarantee the security of any data that you transfer over the internet to us.

Cookie Policy

The fiin website (the “Website”) uses cookies to deliver a better and more personalised service to users.

This Cookies Policy explains how they are used on the Website and how to manage their use.

Use of cookies on the website

Cookies are used for a number of reasons including:

  • To allow the Website to function correctly
  • To distinguish you from other users of the Website

Managing cookies

At any time you can stop the cookies stored on your computer by deleting your existing cookies and/or altering your browser’s privacy settings.

Your rights

You have the following legal rights:

  • the right of access to personal data relating to you
  • the right to correct any mistakes in your information
  • the right to ask us to stop contacting you with direct marketing
  • the right to prevent your personal data being processed in some circumstances
  • the right to object to processing of your data where processed on the grounds of legitimate interests
  • the right to erasure in some circumstances

If you would like to exercise your rights, please contact us as per below

We will respond to any rights that you exercise within 3 months of receiving your request.

Changes to this Privacy Notice

We may update this notice from time to time so please visit this page frequently for the latest version.

Complaints to the regulator

If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible. You also have the right to complain to the Information Commissioner’s Office. Information about how to do this is available on their website at

How to contact us

If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please use the contact us form via our website at